MD HearingAir PRO User Manual download pdf (Page 17)

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At MDHearingAid

your satisfaction is guaranteed.

To get the most out of your MDHearingAid

PRO Hearing Aids, please

understand that no hearing aid will restore normal hearing. Your satisfaction

with the MDHearingAid

PRO depends to some degree on your expectations

and commitment to re-training your brain how to hear and listen.

45 Day Trial Period

You have 45 days from the date of purchase to return the Hearing Aids. The

reason for this long trial period is that often it takes several weeks to get

used to the sound of new Hearing Aids.

21 Day Full Refund Policy

Medical studies show that your brain requires approximately 21 days to adjust

to new hearing aids. If, after 21 days of using the MDHearingAid

PRO

(and before the 45th day from purchase), you are still not satised,

please contact us for a Return Merchandise Authorization (RMA) number.

You will receive a full refund of your purchase price less shipping costs

(or as directed by the site where you made the purchase). Detailed return

instructions will be explained over the phone or can be e-mailed to you along

with your RMA number.

For fastest service, please e-mail [email protected]. Alternatively,

you may call 312-219-8422. Customer Support ofce hours are Monday to

Friday, 8:30am to 4:30pm Central Standard Time.

Restocking Fees

Requests for an RMA number prior to trying the Hearing Aids for 21 days

will be granted but will carry a 10% restocking fee. Returns made without

a RMA number will incur a twenty percent (20%) restocking fee.

We are sorry, but we are unable to honor return requests after 45 days

from the date of purchase.

Return Policy

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MD HearingAir PRO User Manual Page 17