MD HearingAir PRO User Manual download pdf (Page 13)

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3. Sound is distorted or intermittent

• Flick the Power & Channel Switch

back and forth, in case dust or lint

has collected in the controls.

• Check the battery contacts for

corrosion.

• If the Hearing Aid were in a

humid environment or subject

to sweat, moisture may clog

the Aid and distort sounds.

Consider using a Hearing Aid

dehumidier overnight.

• Lower the volume.

• Replace the battery with a

fresh one.

• Check the Ear Domes and

Tubing for wax that may be

blocking sound, or for any signs

of wear. Replace the Tubing and

Ear Domes if they appear stiff,

bent, cracked,or frayed.

Replacements can be ordered at:

www.mdhearingaid.com/

accessories.

• If you still are having difculty

with your Hearing Aids please

contact MDHearingAid

®

Customer

Service at customerservice@

mdhearingaid.com or call

312-219-8422 for guidance.

The ofce hours are Monday to

Friday, 8:30am to 4:30pm (CST).

2. Instrument has a weak or no sound

• Make sure the Hearing Aid is

on. The volume dial should

be set above the number 1.

• Make sure battery is fresh.

If there is any doubt, try a

new battery.

• Make sure battery is

inserted correctly and

Battery Compartment

is completely closed.

• Check the battery contacts

for corrosion.

• Reposition the Hearing Aid Tubing

and Ear Dome in your ear canal.

• If you still are having difculty

with your Hearing Aids, please

contact MDHearingAid

®

Customer

Service at customerservice@

mdhearingaid.com or call

312-219-8422 for guidance.

The ofce hours are Monday to

Friday, 8:30am to 4:30pm (CST).

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