MD HearingAir PRO User Manual Page 12

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  • TROUBLESHOOTING
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Occasionally, whistling may
occur when you have a blockage
of wax in the ear canal from a
cold or any condition that causes
sound to be reected from the
ear canal. In these cases, the t
may be ne and the whistling will
disappear when the condition
is corrected.
Check for any cracks in the Tubing
or the Earhook. For optimal
performance, the Hearing Aid Ear
Domes and Tubing should be
replaced every 3-6 months.
Lower the volume if it is set too high.
Clean any wax that may be
interfering with the Hearing Aid.
(See enclosed Cleaning Tool.)
If you still are having difculty
tting your Hearing Aids please
contact MDHearingAid
®
Customer
Service at customerservice@
mdhearingaid.com or call
312-219-8422 for guidance.
The ofce hours are Monday to
Friday, 8:30am to 4:30pm (CST).
Whistling (feedback) occurs when
amplied sound returns to the
microphone and is re-amplied.
Most hearing aids will whistle until
it is properly tted on your ear.
Conrm that the Hearing Aid is
working properly by removing the
Aid and covering the end of the
Tubing or attached Ear Dome
with your nger. The whistling
should stop.
Try reinserting the Ear Dome
into ear so it ts better. If that
doesn’t work, try a different
size Ear Dome.
Make sure you cut the Tubing to
the proper length. If the Tubing
is too long, it may cause the Ear
Dome to become dislodged from
the ear canal and cause whistling.
Troubleshooting
1. Instrument makes a whistling sound
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